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Refund Policy

Effective Date: 9/25/25

 

At Charlemont Mountain Academy (CMA), we understand that plans can change. This Refund Policy explains how cancellations and refunds are handled for all CMA programs and services.

 

1. General Guidelines

  • All refund requests must be submitted in writing by email to info@gocmsa.org.

  • Refunds are processed within 14 business days after approval.

  • Any credit-card or processing fees charged by our payment processor are non-refundable.

 

2. Seasonal Program Refunds (Full Academy & Ski-Only Programs)

  • Before November 1: 100% refund of tuition paid, minus a $100 administrative fee.

  • November 1 – November 30: 50% refund of tuition paid, minus a $100 administrative fee.

  • After December 1 (program start): No tuition refunds will be issued except for documented medical reasons (see Section 4).

 

3. Friday Performance & Friday Development Programs

  • 14+ days before first Friday session: 100% refund, minus a $50 administrative fee.

  • Within 14 days of start date: 50% refund.

  • After the first session: No refunds will be issued.

 

4. Medical or Injury-Related Refunds

If a student-athlete cannot participate for the remainder of the season due to a verified medical condition or injury, CMA may provide a prorated credit or partial refund at the Academy’s discretion. A doctor’s note must be submitted within 14 days of the incident.

 

5. Program Cancellation by CMA

If CMA must cancel a program or a significant portion of the season due to weather, safety, facility closure, or other unforeseen circumstances, we will issue either:

  • A pro-rated refund, or

  • A credit toward a future CMA program.

 

6. Non-Refundable Items

  • Registration or application fees

  • Team uniforms and apparel

  • Lift passes purchased through CMA

  • Travel or lodging expenses for camps or competitions

 

7. Contact for Refund Requests

For all refund questions or to submit a request:
Email: info@gocmsa,org

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